Frequently Asked Questions

We’re more than just sitters—we’re a community. When you join The Pet Care Club, you’re not just booking a service; you’re unlocking a trusted network of pet lovers who treat your furry family like their own. It’s personalized care with the perks of a real club.

All our sitters go through a multi-step screening process, including background checks, interviews, and pet care training. Only the most caring, reliable, and pet-passionate humans make it into our club. They are also licensed, bonded and insured. You and your pet’s safety is our top priority.

Absolutely! We encourage meet-and-greets so you and your pet can get to know your sitter ahead of time. It’s part of the club experience—comfort, trust, and connection before care even begins.

From playful pups to curious cats—and even the occasional bearded dragen we’ve got a sitter for nearly every type of pet. If it’s part of your family, it’s part of the club.

Signing up is free and easy, and it gives you access to our full suite of services, sitter profiles, and exclusive club perks. Think of it as your pet’s all-access pass to great care!

Life happens—we get it! Just give us as much notice as possible, and we’ll work with you to reschedule or adjust your booking. Flexibility is part of the club spirit.

We’ve made it simple—just visit the “Choose Your Service” section, and you’ll find clear descriptions to help you pick what suits your pet’s personality and needs. Still unsure? Reach out—we’re happy to help guide you!